Privacy Policy

This Privacy Policy explains how your personal information is collected, used and protected by Chachaa (website: https://chachaa.shop).

Information We Collect

When you place an order, create an inquiry or browse our store, we may collect: ‑ Full name, shipping address, email address, phone number ‑ Order‑related purchase information ‑ Payment data (payment is processed securely via Shopify, we do not store your full credit‑card details) ‑ Website browsing data, cookies and analytics data to improve our store experience.

How We Use Your Data

We use your personal information to: ‑ Process, fulfill and ship your orders ‑ Send order‑related updates and tracking notifications ‑ Reply to your customer‑service messages ‑ Send marketing emails (only if you opt‑in) ‑ Prevent fraud and improve our website.

Information Sharing

We do NOT sell, rent or trade your personal information to third‑party marketing companies. Your information may be shared with trusted service providers such as our shipping carrier and Shopify, who assist us to complete your order. All third‑party partners are required to keep your data secure.

Cookies

Our website uses cookies to enhance your shopping experience. You may disable cookies in your browser settings.

Your Rights

You have the right to request access, correction or deletion of your personal data stored with us. If you wish to exercise these rights, please contact us at chiara7551093@gmail.com.

Children’s Privacy

Our products are primarily intended for adult customers aged 18+. We do not knowingly collect personal information from children under 13 years old.

Changes to this Policy

We reserve the right to update this privacy policy. Any revisions will be posted on this page. Continued use of our website means you accept our updated policy.

Contact

If you have any questions regarding this privacy policy, reach out at: chiara7551093@gmail.com Website: https://chachaa.shop